Experience Designer
Experience Designer
July 2021 - Aug 2023
July 2021 - Aug 2023
Mercedes-Benz R&D India
Mercedes-Benz R&D India
via Cognizant
via Cognizant
Designed a SAAS product - WLTP Insights - Developed a streamlined, user-friendly interface for a SaaS product that simplified emission calculations, making the process 5x faster and more reliable for end-users.
Designed a SAAS product - WLTP Insights - Developed a streamlined, user-friendly interface for a SaaS product that simplified emission calculations, making the process 5x faster and more reliable for end-users.
Created a dynamic catalog management feature - Enabled efficient tracking and retention of calculation history, while allowing departments to check for updated data, improving cross-team collaboration and reducing operational bottlenecks.
Created a dynamic catalog management feature - Enabled efficient tracking and retention of calculation history, while allowing departments to check for updated data, improving cross-team collaboration and reducing operational bottlenecks.
Conducted user testing and iteration - Facilitated iterative design processes based on real-time feedback from engineers and users, ensuring that the product met high-performance benchmarks while remaining accessible and intuitive.
Conducted user testing and iteration - Facilitated iterative design processes based on real-time feedback from engineers and users, ensuring that the product met high-performance benchmarks while remaining accessible and intuitive.
Leading the acquisition stream of consumer home solution products - Handling the omni channel UX strategy and design for acquisition across all Airtel Lines of Business. The acquisition journey redesign led to an approx. 15% hike in overall leads across channels.
Leading the acquisition stream of consumer home solution products - Handling the omni channel UX strategy and design for acquisition across all Airtel Lines of Business. The acquisition journey redesign led to an approx. 15% hike in overall leads across channels.
Spearheaded the redesign & Go-to-market strategy of Airtel Business website - within a 6 week timeline, increasing user engagement and conversions by 25%.
Spearheaded the redesign & Go-to-market strategy of Airtel Business website - within a 6 week timeline, increasing user engagement and conversions by 25%.
Standardizing Acknowledgment Pages to Enhance User Control & Drive Contextual Cross-Selling - by improving order transparency, reducing customer support dependency, and enabling seamless self-service. Initial impacts (A/B testing) showcase a ~30% reduction in post-order inquiries, 20% fewer lead rejections, and increased upsell/cross-sell conversions.
Standardizing Acknowledgment Pages to Enhance User Control & Drive Contextual Cross-Selling - by improving order transparency, reducing customer support dependency, and enabling seamless self-service. Initial impacts (A/B testing) showcase a ~30% reduction in post-order inquiries, 20% fewer lead rejections, and increased upsell/cross-sell conversions.
Designed the omni-channel experience for address collection in overall Purchase ecosystem - The standardised experience led to increase in the high confidence feasible leads using current location feature from 22% to 60%
Designed the omni-channel experience for address collection in overall Purchase ecosystem - The standardised experience led to increase in the high confidence feasible leads using current location feature from 22% to 60%
Senior Product Designer
Senior Product Designer
Sept 2023 - Present
Sept 2023 - Present
Airtel Digital
Airtel Digital
Experience - 4+ YEARS
Experience - 4+ YEARS
EDUCATION
EDUCATION
Bachelors in Architecture
Bachelors in Architecture
School of Planning & Architecture
School of Planning & Architecture
SPA Delhi (2016-2021)
SPA Delhi (2016-2021)
SKILLS
SKILLS
Problem Discovery
Problem Discovery
Storytelling
Storytelling
Product Strategy
Product Strategy
User Research
User Research
Visual Design
Visual Design
Communication
Communication
Rapid Prototyping
Rapid Prototyping
Tools
Tools
Design
Design
Figma, Sketch, Invision Craft, Protopie
Figma, Sketch, Invision Craft, Protopie
Function
Function
Adobe CC
Adobe CC
Collaboration
Collaboration
Notion, MS Suite, Tableau
Notion, MS Suite, Tableau
Whiteboarding
Whiteboarding
Miro, Mural, Pen Paper
Miro, Mural, Pen Paper
aanchalaameria@gmail.com
aanchalaameria@gmail.com
+91-9414162850
+91-9414162850
https://aanchaling.framer.website/
https://aanchaling.framer.website/
Aanchal
Khandelwal
Aanchal
Khandelwal
Senior Product Designer
Senior Product Designer
Hello there! I craft digital experiences for us, Humans.
I design stuff, draw sometimes and observe mostly. Love being creative, exploring and broadening my horizons, doing things in high quality and giving stunning user experience in my products which brings business impact.
Hello there! I craft digital experiences for us, Humans.
I design stuff, draw sometimes and observe mostly. Love being creative, exploring and broadening my horizons, doing things in high quality and giving stunning user experience in my products which brings business impact.
*ing
*ing
Let’s Connect!
& grab some Ice-cream! 🍦
Made with me and my multiple personalities 🐢
Built with love, brain and lot of thoughts of imposter syndrome🤭.
aanchalaameria@gmail.com
©
2025
Aanchaling
Last Updated
April 2025
Let’s Connect!
& grab some Ice-cream! 🍦
Made with me and my multiple personalities 🐢
Built with love, brain and lot of thoughts of imposter syndrome🤭.
aanchalaameria@gmail.com
©
2025
Aanchaling
Last Updated
April 2025